I receive a letter from the Ombudsman. Its 6 weeks since they acknowledged my complaint and told me they would look into it. They tell me that I need to complete their complaint form in order for them to review things further.
Six fucking weeks to tell me this! I don't know why I am surprised!
I complete the complaint form (none of the information on there is anything I haven't already provided) and send it off. I'm not hopefully of a speedy reply.
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