I review the current position. I have not received a reply from Mark at Aviva in response to my email dated the 28th January 2011. I have not received a reply to my email to the Customer Complaints Unit Manager at Aviva dated the 20th January 2011. I have not received a reply to my email to Nadine at the Asprea dated the 20th January 2011 and I have not received any progress report updates from my personal claims manager despite Nadine’s assurances in her email dated the 19th of January 2011 that I would do so.
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